匿名反馈使用原则 / Anonymous Feedback Guidelines
本系统设立的目的，是帮助公司发现问题、改善工作环境及提升管理，并非作为情绪宣泄或针对个人的平台。
Your identity remains anonymous. This system helps the company identify issues, improve the workplace, and strengthen management. It is not a platform for personal attacks or emotional venting.
匿名不代表可以不负责任。 / Anonymity does not remove responsibility.
请尽量以事实为基础，清楚说明事件、影响及改善建议。公司欢迎善意、真实及有建设性的反馈。
Please use facts where possible and clearly explain the event, its impact, and any suggested improvement.
请尽量以事实为基础，清楚说明事件、影响及改善建议。公司欢迎善意、真实及有建设性的反馈。
Please use facts where possible and clearly explain the event, its impact, and any suggested improvement.
欢迎 / Welcome
- 实际工作问题 / Practical work issues
- 工作流程问题 / Work process issues
- 管理问题 / Management issues
- 部门协作问题 / Department cooperation
- 工作环境问题 / Workplace issues
- 安全隐患 / Safety concerns
- 不当行为 / Misconduct
- 改善建议 / Improvement suggestions
禁止行为 / Prohibited Conduct
- ❌ 辱骂或人身攻击
Abuse or personal attacks - ❌ 造谣或恶意指控
Rumours or malicious accusations - ❌ 利用系统处理私人恩怨
Using the system for personal grievances - ❌ 故意提供虚假资料
Deliberately providing false information - ❌ 单纯情绪发泄而没有实际问题或事实
Pure emotional venting without an actual issue or factual basis
公司保护匿名，也保护善意提出问题的人；但匿名不是攻击他人或不负责任发言的保护伞。
The company protects anonymity and good-faith feedback, but anonymity must not be used as a shield for attacking others or making irresponsible statements.
如反馈涉及具体人员，请尽可能说明发生什么事情、大概日期或时间、地点、工作情境及可核实的相关事实。
If feedback concerns a specific person, describe what happened, the approximate date or time, location, work context, and verifiable facts where possible.
If feedback concerns a specific person, describe what happened, the approximate date or time, location, work context, and verifiable facts where possible.
匿名反馈属于公司了解问题及进一步调查的线索，公司不会单凭匿名投诉直接处分任何员工。
Anonymous feedback is information for understanding and further investigation. The company will not discipline an employee solely on an anonymous complaint.